Digital Cable FAQ
Digital Cable FAQ | Broadband Internet FAQ | Digital Phone FAQ
- What is Insight Digital Cable?
- How does Insight Digital Cable compare to Insight Basic Cable?
- How does Insight Digital Cable work?
- Do I need a separate Digital Cable box for every outlet?
- Do I have to buy a Digital TV to receive Insight Digital Cable?
- What is a digital converter box (set-top box)?
What is Insight Digital Cable?
Insight Digital Cable is a brand new way for Insight to deliver television signals to your home. Digital technology enables Insight to "compress" its signals, thereby providing you with high-quality picture and sound — all without the dish or unsightly antenna. Convenient access to programming, more value, increased viewing control and a better customer experience are just a few of the benefits you'll enjoy with Insight Digital Cable.
How does Insight Digital Cable compare to Insight Basic Cable?
Insight Digital Cable uses advanced technology to deliver more choice than is available with core analog cable service. Some key benefits of Insight Digital Cable include:
- More programming choices
- ON DEMAND (where available) — Insight ON DEMAND lets you choose from hundreds of movies and shows — and start them whenever you want.
- Pay-Per-View — more hit movies at convenient start times
- Music Choice® — commercial-free, high-quality music, 24 hours a day
- Interactive on-screen program guide permits control, choice, and convenience.
How does Insight Digital Cable work?
Imagine your television picture is a jigsaw puzzle broken down into individual pieces, placed in a box, shipped to its final location and put back together again exactly as it was before. That is essentially how Digital Cable works. And because the picture takes up less space in digital pieces, many more channels can fit through the existing cable system in your town.
Do I need a separate Digital Cable box for every outlet?
No. Many Insight Digital Cable Customers choose to put a Digital Cable box in one room; others prefer to have one in every room. In rooms that do not have a Digital Cable box, you may not be able to receive all of the channels that you get in the room with the Digital Cable box. The Digital Cable box is required to view any programs ON DEMAND (where available) and premium or pay per-view channels that Insight offers.
Do I have to buy a Digital TV to receive Insight Digital Cable?
No. With Insight Digital Cable you will receive a Digital Cable box that modifies the incoming Digital signal so that it can be viewed with your current TV. With Insight Digital Cable you will be able to enjoy extended service from your current television, without having to buy a Digital TV.
What is a digital converter box (set-top box)?
A digital converter box (also called a receiver or set-top box) is actually a powerful computer that receives cable input and processes multiple channels into a single frequency so that sound and images can be viewed on your television. That is why your TV must be tuned to channel 3 or 4 in order for the box to work properly. When the digital converter is attached to your TV, you are able to watch digital channels. Not only does it process incoming signals, but it also sends information back to our signal-processing center. This enables our digital customers to enjoy services such as ON DEMAND from Insight Digital Cable. Since these boxes now do more than "convert" channels to a single frequency, they are also referred to as set-top boxes. They also allow authorized customer TVs to receive all of the cable channels offered by the system.